StarID Technical Support

This is documentation for technical support staff who are asked questions about StarID. If you do not find your answers here, contact the Service Desk.

StarID Frequently Asked Questions
Targeted at end-users, a list of frequently asked questions about StarID.

StarID Support Triage
Intended to help support staff identify the likely source of problems people encounter with their StarID.

StarID Self Service Error Codes
List and definitions of error codes in StarID Self Service.

NEW StarID Self Service Functions (updated October 14, 2016)
Our self service site changed on October 18. This is printable documentation of that new site, intended for campus support staff.

Campus StarID Support Function
Printable documentation of the StarID Support Functions available to campus support staff.

Campus StarID Help Desk Application Request Form
Form for access to the campus StarID help desk application.